Contact Us
No, you do not need to have a hard copy of your ticket confirmation email in hand. You will give your name at the door.
Refunds and exchanges: We do not issue refunds on tickets. Tickets are a buy-at-your-own-risk item. Please keep this in mind when making your purchase. If you are not able to attend and wish to give your tickets to someone you know, you can transfer your tickets by calling the Box Office at 314-256-1745 or emailing us at bluestrawberrystl@gmail.com. In the event of postponement, cancellation, or rescheduling of the show, we are happy to offer refunds if you are unable to attend the new date. If you choose to continue to hold your tickets when we reschedule the performance, your tickets will automatically be transferred to the new date and you will be notified of the change via email.
Bad weather: We do not issue refunds or exchanges on tickets due to inclement weather.
Changes or cancellations: Performance names, dates and times are subject to change or cancellation. The Box Office will contact you with any changes to the event and review options as necessary.
Yes, we can accommodate groups of up to 8 people at a table. If you are buying tickets separately, please write the name(s) of the people you would like to sit with in the comments section during the checkout process online. If you need to make changes, please call the Box Office at 314-256-1745 or email us at bluestrawberrystl@gmail.com.
Premium Seating guarantees you a table closest to the stage (within the first 5 rows). Please note that Premium Seating is not available for every show.
No. Your table assignment will be given to you by the host/hostess when you arrive. There is often a better opportunity to choose your table location the earlier you arrive.
We do our absolute best to sit you at a table with only guests who are in your party. If a show is sold out, we may seat two parties together.
No. If you come to our venue to purchase tickets, you will not pay the ticket fees. Our box office is open Wednesday through Sunday, 6pm-9pm. Tickets can be purchased at the door the day of the show depending on ticket availability.
Please check your ticket confirmation email to confirm what time the doors open for your show. Most of our shows begin at 7:30pm, with doors opening at 6pm.
If you have purchased tickets to a show, you may come in anytime after the doors open to have dinner. In the last step of the checkout process online, you may choose a dinner reservation time. This helps our staff to plan accordingly. Dinner and drinks are served before and during the show.
Yes. We have a $15 minimum (per guest) that can be met by purchasing food and/or drinks. Please take a look at our menu.
Yes, all of our bar seats have a view of the stage.
Yes, you may order food if you are seated at the bar.
There is plenty of street parking (with no meters) available near Blue Strawberry.
We do not enforce a dress code. Business casual attire is typical.
We have a special rate with Home2 Suites by Hilton which is less than a 5-minute drive from our venue. Get your booking with the special rate.
We are an all ages venue. Children are allowed but some performances may not be appropriate for young children due to content concerns. If there is an age restriction for a show, it will be clearly outlined in the show description on our website.
Our venue is wheelchair accessible. Please inform us of your specific needs in the comments section of the checkout process online.
When you register for an account with Blue Strawberry, your information will be safely secured in our system, allowing for a faster and easier check-out experience.